Cookie policy
This policy applies to the cookies used the in the websites and applications managed by AmRest Coffee EOOD. It complements the Privacy policy and the Terms of use and its purpose is to inform you why we use cookies, what they do and what choices you have regarding their use.
We use cookies to provide you information that is suitable for you and better and more personalized services when you visit our websites, enabling you to find what you are looking for more easily. The cookies used by our websites allow us to store your personal data that are not shown as personally identifiable data.
1. Data subjects:
Registered users.
Non-registered users - visitors of websites and applications.
Owners/users of a device other than users (data of such persons is processed in the context of receiving information about the terminal device via cookies – e.g. terminal device identifier).
2. Purposes of the processing:
Providing the services accessible through the sites and applications;
Ensuring the safe and normal functioning of the websites and applications, preventing malicious activities;
Improving the user experience, including for personalized advertisements of products of AmRest Coffee EOOD and their partners;
Measuring and tracking statistical dependencies in order to improve the quality of the Company's services and the interest in them;
Optimizing the advertisements on the websites;
Business planning;
3. Legal grounds for processing:
Execution of a contract which the data subject or taking steps for conclusion of a contract upon request of the data subject – providing the services through the websites;
Legitimate interest of AmRest Coffee EOOD - functioning and provision of services;
Consent - in individual cases, by displaying a system message requesting explicit consent by the data subject.
4. Periods for storage of the data:
We do not use our own cookies but we do use third-party cookies. Therefore, the data storage periods are the same as those set out in the respective cookie policies of these third parties.
5. What are cookies?
Cookies are small data files that the web server sends to the web browser allowing the server to collect feedback from the browser. They are stored on your terminal device (such as a computer, laptop, tablet or smartphone). Usually, their purpose is identification of your device and its behavior when visiting our websites. Moreover, the cookies also make your website browsing experience safer and faster by storing and sending information about your preferences, such as your login and language.
There are two types of cookies – temporary (session) and permanent. The session cookies are stored temporarily on your device when you visit our websites and are deleted the moment you close the page. The permanent cookies are stored as files on your device for a longer period of time.
Except the cookies required for the operation of our websites, we store cookies on your device only with your consent. In certain cases, we require your consent that the website used cookies by displaying a special message.
If you do not want to accept cookies or to delete cookies you can adjust the settings of your browser. More information about this is given in this Policy.
We also use web beacons. These are files that allow a website to collect information about the number of users who have visited it and have access to their cookies.
6. Types of cookies:
Essential cookies:
These are necessary for the normal provision of our services. They are used to identify you as a user of our services, they serve to preserve part of the code of the visited and website and other similar purposes.
Without them, our sites cannot recognize you - you will not have access to our services, respectively. They helps us to fulfill meet our General Terms and Conditions and maintain the security of our services.
They are used to allow you to browse the pages in our websites without reentering information, as well as to navigate from one website of AmRest group to another. Therefore, the essential cookies are often permanent.
The use of these cookies does not require your consent. The processing of personal data by this type of cookies is related to the execution of the contracts with the user for the provision of services on the websites of AmRest Coffee EOOD.
Cookies for performance and functionality:
They are required to access and use our websites.
They allow us to customize your online experience while using our websites.
Through them, we remember your preferences so that you do not have to enter every time information you have already provided, for example, when entering your data to access our services.
With them, we also collect information about the way the users use our services so that we can improve our websites and services and conduct market surveys.
If you choose to delete these cookies, you may limit the functionality of our services.
Advertising cookies:
They process information about the way you use our websites - the pages you visit or the way you respond to ads - to provide you with ads that are customized to your preferences - both on and off our website.
They also realize “interest-based advertising”. It analyzes not only the behavior on our sites and applications but also of the behavior on other websites, thus building your profile.
The number of ads you’ve seen is counted, as well as what actions and on which sites/applications you have taken in response to the ads.
Many of these types of cookies belong to third parties - our service providers. For third-party advertisers, see more information below.
How do we use advertising cookies?
We use these cookies to select and offer the most appropriate ads and customized recommendations for your interests. We (and authorized third parties) may use non-personalized information from both permanent and session cookies for statistical purposes as follows:
- To determine which are the most popular parts of our websites.
- To monitor the use of our services and websites (frequency and time).
- To provide anonymous information to third parties so that more relevant advertising is targeted to you.
- To track the success of certain products.
- To determine how often you and other users visit our websites and purchase products.
- To conduct surveys to improve your interaction with our websites and with AmRest Coffee EOOD as a whole.
If you are not logged in to your registered account, it is likely that these cookies cannot identify the data subject – the individual. Then we only use them to count the visits, for example - how many times you have visited a page. If you are logged in to your registered account, we may combine the information in your account with these cookies and identify you.
7. Third party cookies:
We use third-party cookies as part of our services. These cookies are managed by the respective websites and are not controlled by us. We may also use some authorized third parties to place cookies during your visits to our websites for the purposes of the services they provide to us.
Listed below are the third-party services we use, some of which can be turned off using the general settings of your browser. For others, you may have to visit their respective websites and follow the provided instructions. They all use different cookies.
GoogleAnalytics
A leading tool for collecting information about your behavior for the purpose of measuring our websites. We consider its use to be of our legitimate interest, except in the cases described below. For users who have not given consent for processing of their personal data, we disable the advertising functionalities, including the Interest Based Advertising, and we partially anonymize their IP address according to the technical specifications provided by the service provider.
Detailed technical information can be found here:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
The Privacy Policy and the General Terms and conditions of Google, including GoogleAnalytics can be found here:
https://policies.google.com/technologies/partner-sites?hl=bg
If you want to forbid GoogleAnalytics to monitor your behavior, you can use the following tool of the provider:
https://tools.google.com/dlpage/gaoptout
GoogleTagManager
This is a Google service that allows us easy management of the served scripts on our websites. The service provider declares that, despite the use of cookies, it does not collect your personal data;
SmartAd Server
Since most of our services are free, we serve ads so that we can support our business.
This is a service we use to serve ads on our websites.
The privacy policy of the provider can be found here:
https://smartadserver.com/end-user-privacy-policy/
You may unsubscribe from the use of cookies here:
DoubleClick for Publisher SmallBusiness
Since most of our services are free, we serve ads so that we can support our business.
This is a service we use to serve ads on our websites.
More information about the cookies used by the provider and the domains used to save cookies can be found at:
https://policies.google.com/technologies/types
GoogleAdsense and GoogleAdMob
These are Google products that broadcast ads to our web pages.
They use the same cookies as above and share the same links to the Privacy Policies.
The social network offers a number of additional services related to the following purposes:
Measuring the actions of the visitors of our websites;
Selecting, delivering and measuring ad serving on the web;
Selecting, delivering and measuring the content on the web;
Customizing the users based on their behavior for advertising purposes.
Used cookies:
Facebook does not provide detailed information about the cookies they use.
More information can be found here:
https://www.facebook.com/policies/cookies/
You can find Facebook's privacy policy here:
https://www.facebook.com/about/basics
OneSignal
This is a management service for sending so-called Push notifications to the visitor's browser. If they activate the service, they will receive notifications about interesting news.
The provider collects anonymous personal information, including for your customization. The privacy policy provided by the provider does not detail the cookies and the other technical means used to store personal data.
You can find OneSignal's privacy policy here:
https://onesignal.com/privacy_policy
Gemius
Gemius is a web website measurement tool universally used by major Bulgarian publishers. The data he collects are used by all major Bulgarian advertisers to plan their advertising activities.
You can find Gemius's privacy policy here:
https://www.gemius.com/privacy-policy.html
You can find Gemius's the cookie policy here:
https://www.gemius.com/cookie-policy.html
onthe.io
The tool is used for the purposes of selecting, delivering and measuring the content in order to optimize it for your better website experience.
Cookies are also used to collect the following visitor data - names, email, mobile number, location, IP address.
You can find onthe.io's privacy policy here:
Third party advertisers
We may use codes provided by third party advertisers and/or ad networks of other advertising companies to optimize or measure the ad serving of our websites.
Through these codes, our partners can collect information about your visit and behavior on our websites, combine it with your behavior data on other websites to advertise products or services to you, track which ads are shown to you through your browser and which websites you have viewed while you were provided with these ads.
If you would like more information about third-party advertisers, please click here http://optout.networkadvertising.org/?c=1#!/
8. Programmed advertising
AmRest Coffee EOOD has added codes allowing third-party platforms to access websites and serve ads. During this, these third parties collect personal data of the visitor for the purposes of selecting, serving and measuring ads, customizing the visitors, and measuring.
The data collected by these partners are anonymous.
We cannot provide a list of the cookies because the number of participants in this network is significant.
Full list of the trusted partners and service providers of Amrest Coffee EOOD related to the programmed advertising can be found in the window for consent (CMP) installed on the pages of Amrest Coffee EOOD. The consent is given through a pop-up form and is recorded individually for each browser.
9. How are cookies deleted?
You know when and whether your browser receives cookies because it informs you during your first visit. This allows you to accept or decline cookies.
Your browser may be set to reject all cookies. If you want to know how to do this, visit http://www.allaboutcookies.org/ or the Cookie Manual of https://support.microsoft.com/en-us/help/260971/description-of-cookies
You may choose to delete the cookies through the options of your browser but you should know that this is likely to affect your interaction with our website.
You can choose what cookies to allow or forbid by visiting the respective settings page of your browser.
Cookie settings for Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-10
Cookie settings for Internet Firefox: https://support.mozilla.com/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies
Cookie settings for Internet Chrome: https://support.google.com/chrome/answer/95647?hl=en&ref_topic=14666
Cookie settings for Internet Safariweb: https://support.apple.com/kb/PH17191?locale=en_US и iOS https://support.apple.com/en-us/HT201265
10. Changes in the cookies policy
Any future changes to our Cookie Policy will be published on this page. All changes take effect immediately, except as otherwise noted.
CONTACT US:
Information about the personal data controller
AmRest Coffee EOOD (referred to as Controller, AmRest, We, Us, the Company ) is a sole proprietor limited liability company entered in the Commercial Register with UIC 175395555, with registered office and address for correspondence: Sofia, Boyanski Vodopad 20 st.
How to contact Us:
In case of any inquiries, comments or submissions concerning the processing of your personal data, please contact AmRest by sending a message to [email protected] or to the registered office of the company at the address Sofia, Boyanski Vodopad 20 st.
AmRest Coffee EOOD also appointed a Data Protection Officer – Snejana Ivanova, telephone: +359 885103173, e-mail address: [email protected]
This Policy is considered effective from November 2023.